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FAQs

FAQs 

Is Yogadeal.in a secure site?

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

What are your Terms and Conditions?

Yogadeal’s Terms and Conditions can be found here.

How do I return my order?

For any reason, you may return your order to Yogadeal within 30 days of the purchase date by visiting the returns page. Please review the terms and conditions on our returns page for additional information about returning goods. Depending on the reason for the return you may be responsible for shipping and handling charges.

How do I exchange my order?

We do not offer direct exchanges. If you would like to exchange goods, we ask that you simply place a new order for the replacement goods and visit the returns page within 30 days of your original purchase to return the goods you would like to return.

How do I cancel or change my order?

As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page to initiate a return if you wish to return goods. The terms and conditions for returns will apply.

I did not receive all the goods I ordered or received the wrong goods.

Please visit the returns page and we will remedy the issue immediately.

Are your goods first quality?

All the products we carry and sell are “first quality” and free of major defects.

How do I return defective goods?

You may return your order to Yogadeal within 72 hours of receiving the order if they are defective. You will receive replacement goods via the same shipping service you chose during check out. Please report claims using the returns page.

How long will it take me to get my order?

Estimated delivery dates are provided at check out and most of the item delivered within 7 days after shipment(we takes 1 or 5 days for shipments). When shipment finishes you will be provided tracking information by your email.

How can I check the status of my order?

Click on the link to My Account in the upper left corner of the page.

How can I pay for my order?

Yogadeal currently accepts Visa, MasterCard, Discover, and American Express. We do not ship COD.

How can I ship my order?

Upon check out, you can select between various ground and air options. We will select the carrier to provide you the best value and service based on your location.

Where to return my order? 

When you return an item, you may see different return options depending on the item, or reason for return. Contact us with your purchase slip and purpose of the return and we will send you the address where you can send the item. Once we confirmed your item we will proceed for your refund 

Can you ship internationally or process international credit cards?  

We do not currently offer international shipping and can’t accept credit cards from outside of the United States.

Do you accept back orders?

We do not accept orders for inventory we do not have, so we do not accept back orders.

What if I order something and it is out of stock?

We will remove the out of stock items from your order ship the rest of your order. You will not be charged for the out of stock items.

Is there a minimum order size?

We do not have a minimum order size. It depends on your choice.

Who do I contact if I need other help?

Our friendly customer service team can be contacted by emailing support@Yogadeal.in. You can expect a response within 24 business hours.